1. We can deliver to all major
cities in Canada. Shipping rate depends on distance and order details. If
customers live in Toronto area, Ottawa area, we can use our own truck to do
delivery. If customers live in other cities other than Toronto, Ottawa and
Montreal, we will use third party shipping companies to do deliver.
2. If the items we have in
stock, it will usually take less than a week to do delivery. If the items
are not in stock, then it will usually take 6 - 8 weeks to deliver. ( The
actual delivery time will vary basing on individual case.)
3. As required by Worker
Safety Insurance Board, delivery personnel must ware safety shoes while
performing delivery work. Customer should therefore prepare floor mats in
advance to avoid damage to the floor. Customer must pay in full before
4. Any damages to your home
or personal property must be noted in writing at the time of delivery while
the driver is still in the home. We will not honor any claim if not noted at
the time of delivery.
5. All payment will
need to be cleared before delivery. Our drivers and delivery staffs are
contractors and they won't handle money.
6. It is the
customer's sole responsibility to measure the furniture and make sure that
it will fit his/her intended space.
7. Customers will be
responsible for second shipping cost if failing to be at home when delivery
schedule was confirmed.